Trust & Safety on friends

Last updated on August 24th, 2024

When we receive a report from a user about behavior on a friend's server, our staff and Trust & Safety team rigorously investigate the evidence and collect as much relevant information as possible. The investigation's initial focus is on the reported messages; but, if the evidence points to a larger infraction, the scope may be enlarged. For example, we may perform a thorough investigation of the entire server history and direct messages witness of the offender to find more evidence of permissive behavior.

We devote considerable time to this process because understanding the environment in which content is presented is critical, as it can drastically affect its meaning. We may request further information from the reporting user in order to properly justify any required actions.

Addressing member reports is an important part of our Trust & Safety team' responsibilities. However, we recognize that some infractions may occur in unreported areas, such as direct messages, where the friends server has no capacity to intervene. In such circumstances, users should block the offending individual. We adopt a proactive approach to mitigating these problems, striving to identify and correct harmful conduct before it affects others. Our primary goal is to remove the most heinous stuff, particularly exploitative material involving minors and violent extremism, which will result in a immediate ban and report to Discord.

Our server is created with community norms that prohibit activities such as "edating" and other forms of amorous engagement. This decision is based on our commitment to protecting all of our members on the friends Server, especially minors, from potential exploitation and inappropriate behavior. We hope to foster a safe and respectful environment in which users can engage in meaningful and secure conversations and this policy is crucial because it helps us stay focused on the core objective of our server and guarantees that our community remains free of predatory and destructive behavior.